Privacy Policy

Last Updated: March 16, 2026

1. Introduction

WeGetService ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and related services.

2. Information We Collect

Account Information

  • Name and contact details (email, phone number)
  • Business name and address
  • Login credentials and security PIN
  • Billing and payment information

Usage Data

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Feature usage patterns and preferences

Business Data

  • Menu items, prices, and inventory data
  • Order and transaction records
  • Customer information you enter into the system
  • Staff information and schedules

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions and send related information
  • To send administrative information and service updates
  • To respond to inquiries and provide customer support
  • To improve and optimize our platform
  • To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform
  • Payment processors for transaction handling
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how users interact with our platform
  • Marketing Cookies: Used to deliver relevant advertisements

7. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request deletion of your data ("right to be forgotten")
  • Restrict processing of your data
  • Data portability
  • Object to processing

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Business transaction data is retained according to legal requirements (typically 10 years for tax purposes). You may request deletion of your data at any time, subject to legal retention requirements.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@wegetservice.com
Address: WeGetService S.r.l., Via Example 123, 00100 Roma, Italia